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Frequently Asked Questions
How do I book a space with Cocoon?
Contact us and talk to us about your clothing/product line and your concept for your showroom, and if you’d like to have other events, such as a cocktail hour or dinner, during your rental period. We are showroom location experts and after listening we will present you with suitable options. If you are out of town, we can supply you with photos and room measurements. One of our space agents can schedule a video call with you to do a walk through of the space before booking it.
If you decide to work with us, you will be assigned a dedicated planner who will work on every aspect of setting up your location. This includes receiving your products shipped in advance, setting up a changing area with makeup and hair stations, renting racks, setting up front-of-house decor and catering. Anything you can think of that you need, we can do. When you arrive, your showroom and wares will be ready to go.
Will anyone be available during showroom hours?
You will be assigned a Casa Manager who will be onsite before your open hours to make sure everything is perfect, during your showroom hours to take care of every location related issue that comes up, welcoming your clients, and overseeing the catering staff. After close, we make sure everything is cleaned and ready to go for the next day.
If you choose to host a special event during your showroom rental, we will rearrange the room and secure the products and be present during the event, and will oversee the reset so everything is fresh and in order for the next day.
Can we send the samples prior to the start of booking?
Yes, we can receive your samples and set them up in the showroom so they are ready when you arrive.
Do I need insurance to use your spaces?
Yes. We can help you with this. For weddings, we partner with a few insurance providers and our management team can work with you to get an insurance quote that meets your budget and needs.
What type of fashion event services do you offer?
Honestly, anything you can think of: catering, food services, espresso/coffee machine rentals, wine and alcohol, rolling rack rentals, chefs for a chef dinner, floral arrangements, decor, lighting equipment, furniture rentals, plant rentals, balloons to branded swag, performers, mixologists, djs. The Casa Manager will work seamlessly with vendors so you can focus on connecting with your clients and building your business.
What are my payment options?
Credit card, wire transfer, direct deposit, and Paypal.
Can you coordinate racks and hanger rentals for us?
Yes and we can coordinate much more for you including food delivery, coffee machines, espresso, wine, etc.
We have a huge rental portfolio. Your event will get a “wow” of appreciation from your guests or production team the minute they enter the space. We transform our rentals to bring your grand vision to life.
Smooth booking process
We are professional space managers. No property owners, no going back and forth on a rental platform. You tell us what you need—and we know to ask you about things you haven’t thought of yet. We get the full picture and we get you a space that is the best for your occasion.
Professional concierge service
After you settle on the space, we start creating your event. We shoulder all the hard work—we handle catering, decor, lighting, technology
Reviews of Our Showrooms Hub
The Cocoon team were super professional, patient, flexible and accommodating. They understand the world of fashion showrooms and did their best to aid us in our process.
Associate Producer, Conde Nasté
“Best team and best spaces in NYC for premium fashion week showrooms. No doubt.”
Hands and Legs
“Great location — really nice and convenient spot for fashion week. Super amenable location managers. Very professional and helpful. Would book again.”